Ramblin'trails

Booking Terms and Conditions.

BOOKING PROCEDURE

The person signing the booking form expressly warrants that he/she does so with the authority of all the persons named on the booking form.

When booking, you will be charged a deposit of €50.00* (EUR) / £50.00 (GBP) per person. The balance must reach us at least 6 weeks before the start of the holiday; otherwise we cannot guarantee to hold your booking.

Where bookings are made less than 6 weeks before the start of the tour, the full amount is payable at the time of booking.

* A deposit of €100.00 (EUR) per person is required to reserve a space on a guided group tour.

IF YOU ALTER YOUR BOOKING

If you wish to alter your holiday arrangements after the booking has been confirmed, we will do our best to accommodate you, subject to availability, but an alteration administration fee of €25.00 (EUR) / £25.00 (GBP) per person wil be made.

No administration fee will be charged if amendment is to add options, additional guests or additional nights (without altering existing booked nights).

IF WE ALTER YOUR BOOKING

In the event of any alteration to the published itinerary prior to your departure you will be notified as soon as possible. If you find the alterations unacceptable, please advise us within seven days. If you wish, you may transfer to another trip. We will then pay you compensation of €25.00 (EUR) / £25.00 (GBP) for any inconvenience caused unless the reason for the alteration is force majeure, defined as unusual or unforeseeable circumstances beyond the control of Ramblin'trails, the consequences of which could not have been avoided by Ramblin'trails, even with the exercise of all due care. Alternatively, you may cancel your booking and receive a full refund of any sum paid to Ramblin'trails.

During the trip we reserve the right, if we consider necessary, for any reason and at any time to alter an itinerary according to weather, force majeure or other considerations.

CANCELLATION

Should a holiday booking have to be cancelled, the person signing the booking form (or other duly authorised person) must notify us in writing and will be liable to cancellation charges in accordance with the following scale depending on the period in which we receive notification of cancellation before the scheduled commencement date of the holiday:

Cancellation refund applicable:

More than 42 days All except the €50.00 (EUR) / £50.00 (GBP) per person deposit.

42 – 29 days 75%

28 – 14 days 50%.

14 – 1 day None.

INSURANCE

We do not accept any liability for any loss or injury however caused. We recommend that you take out appropriate travel insurance covering you against illness, injury, and loss or damage to luggage. This insurance should also cover the possibility of your having to cancel your holiday for whatever reason.

For walking holidays in Portugal, in accordance with legislation currently in force, our licenced Touristic Recreational Activities Agents provide minimum levels of Personal Accident cover while you are on pre-arranged walks. This cover should not be considered as an adequate substitute for travel insurance.

HEALTH AND FITNESS

Bookings are accepted on the understanding that all persons walking/running are normally in good health and physically equal to the demands of a walking/running holiday.

EUROPEAN TRAVEL DIRECTIVE

Under current European regulations, all Tour Operators have to provide protection for their clients in the event of the Operator's financial failure. As required, Ramblin'trails deposits all monies received as holiday payment into the Trust Account of Ramblin'trails with Paypal, which safeguards your money prior to completion of your holiday.

RAMBLIN'TRAILS

Ramblin'trails is a trading name of Ray and Marnie Gloster Ltd.

Registered as a company in England and Wales.

Company Registration No. 10561934.

VAT Registration No. GB 259 3577 61.